First to check the "Verify the deleted mailbox retention policy"
- Open the EMC (Exchange Management Console)
- In the navigation pane, expand Microsoft Exchange On-Premises (server name)
- Expand Organization Configuration
- Select Mailbox
- In the Mailbox pane, select the Database Management tab
- Right click on respective Mailbox Database which you are verifying
- Select properties and click on the Limits Tab
- Verify the deletion settings and adjust as desired
See More Help
https://apticallc.com/how-to-recover-deleted-mailboxes-in-exchange-2010/
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